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Frys Food Stores - Very poor customer service

I use to love this store it is close to where i live. Now that they expanded thier services i believe they are going down hill, time will tell. Thier customer service really sucks.if you ask for assistance on finding something your told thier busy they dont have the time. They are not that friendly like they use to be. And they are starting to raise thier prices higher than normal. Go to walmart thier more friendlier and the prices are a lot cheaper.if you need help they help you without being rude. Go compare prices and you will know what i am talking about. I do major shopping at walmart and do misc. Shopping at frys. I actually get done quicker at walmart
#1440501
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Frys Food Stores - Terrible costumer service pharmacy.

My mom needed a cream for her skin.they did not have it, all they had was a roll on.employee would not come out on the floor to help us find it. I asked the girl what was the difference between the cream and roll on she said i don't know.went to wal-greens .employee there helped us ,she was very nice.that is the way fry's should be it's a shame.It's sad because I worked for Fry' for 43 years.this happend at fry's 1st and grant pharmacy
#1434446
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Frys Food Stores in Glendale, Arizona - Frys food

out of prime rib roast on chistmas eve. really? all stores are out !! merry christmas Frys a big scroooge to you
1.9
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I didn't like
  • Bait and switch
  • Did not have advertesed item in stock
#1432485
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Frys Food Stores - Lower prices!!!!!!!!!!! Not at the Frys store I use.

They just put up the price of the Artisan bread by 50 cents per loaf. That's about a 15-18% PRICE RISE. I noticed to large sign over this bread changed and the old sign had the price on it, NOW it doesn't, so I was watching to see the price at checkout 50 cents per loaf rise. I went back and spoke to one of the employees and she commented how shocked she was at the significant price rise. Fry's foods(KROGER) stop trying to con people into thinking you are lowering prices!!!!!!!!!!!!!!!!!!!!!
#1427044
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Frys Food Stores - Danger in parking lot hostile casheir

Someone begging and threatening people in parking lot this has happened more than once and the cashier getting hostile about me saying “are you guys going to do something about it or just *** around” I said it in a calm voice but she got hostile raised her voice about my use of language she also strongly agree that I should not come back SO STAY AWAY FROM FRYS AT MCLINTOCK AND RURAL IN TEMPE DANGEROUS PARKING LOT AND HOSTILE CASHEIR AND A MANGER THAT DOES NIT CARE
2.2
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#1426781
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At 8:00 on a weekday morning, I did my holiday baking shopping at my regular Fry’s. I had a cart full of groceries when I went to the front to check out. There were NO clerks doing checkout, even though I had encountered at least a dozen employees throughout the store...
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#1411056
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Lets see, pay 3X more with no card... Or... Pay Walmart price with card for off brand food which taste nasty... Awful store... Hey!!!! buy 12 of whatever and get one free!!! with a card..... COME ON EVEN MY LOCAL IGA HAS BETTER PRICES AND THEY USE NAME BRAND FOOD!!!......
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2.0
I liked
  • Location
I didn't like
  • Everything else exept the location
#1404943
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Frys Food Stores in Yuma, Arizona - Lazy employees

Yuma Road Goodyear. Deli one employee working while 3 stood around yapping. 6 people waiting.
2.6
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#1400399
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Frys Food Stores in Glendale, Arizona - Pharmacy

We called 3 hours in advance gave anotherbgghalf highour to fill over theirbnbpromised time and we get here to find they still arent done more than that the kid behind the register is unapologetic and not to concerned unless your pretty. Dont sy you will be done if you cant. Store 51st and Olive
1.0
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#1394667
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I am sick and tired of this crap. End up waiting another day or three for my meds. I log on and it always says overdue on my meds. MY MEDS I NEED. I HAVE DISABILITIES!!!!!!!!!!!!!!!!! Do your job because in time of need in meds you guys are the ones we rely on to help...
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3.3
I liked
  • Pharmacy people
I didn't like
  • No text
  • Notifications
  • Website
#1391477
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