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I'm a regular customer and do most of my shoping at frys. I've never had a problem until today.

I was at the self check out like i always do, and i had asked the lady working the self checkout if she can scan my veg. Because it didnt have a bar code on it. She looked at me and said to look it up my self!

I asked her if it was my job to look it up and she told me in fact it is! The bottom line is she should not be taking to customers like that.

Review about: Frys Food Stores Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1482929

Well...The purpose for self checkout is to actually scan Your groceries by Yourself.Granted the self checkout clerk could have handled the entire situation better, But the key work is Self when it comes to self checkout. That means you checkout on your own with minimal assistance.

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