Frys Food Stores
Reviews and Complaints
COMPLAINT ON NOT CHARGING CORRECT PRICE AND THE SIGNING ON SEVERAL ITEMS ARE INCORRECT. PLUS CUSTOMER SERVICE PERSON WOULD NOT AGREE WITH ME
User's recommendation: ADS DO NOT CORASPOND WITH SIGNING ON SHELF
Customer service
Last visit
Preferred solution: Let the company propose a solution
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Verified ReviewerVery unprofessional fresh deli staff and poor manger
- Price
Preferred solution: Apology
User's recommendation: Probably by pass there stores until they value there in store customers.
Hippa
Preferred solution: I want her fired. Or legal services will help me. Calling governor Ducey and my friend at WH.
User's recommendation: Do they want in in law suit?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Phoenix, ArizonaNasty produce
I dont know where they get there produce but they should not be selling food they is already bad and they are aware of it. I have called and spoken to the the man in charge of produce and was told that they were not fresh because of Californias fire.
I dont know if that is true or not but there produce is still gross. There strawberries are rotten and the salads have a bad small when opening (the same day they are purchased) and there mandarin oranges that are in a cup have a nasty dirty sponge smell to them.
I have purchased many Produce items and upon preparing to eat them have noticed that they are bad. I am really frustrated that I am not able to eat what I purchased and be out of the money I spend on them. I dont have the time to keep going in and returning the item or spend the time calling and explaining the issue.
I am not not able to purchase salads, strawberries, and cups of mandarin oranges. Frys should not be selling food that is edible.
- Low prices
- Helpful employees
- Great prices
- Produce is borderline
- Always out of to many thing snd cleanliness
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOffensive Email
- Low prices
- Poor email advertising
Preferred solution: Do not word emails to make it seem like you are doing us a big favor by letting us shop online!
User's recommendation: Stay away from Fry's Food stores/Don't trust Kroger
I didn't receive my fule points
Preferred solution: Double my fuel points like I was supposed to get for doing business with fries on the weekends
Charges
Preferred solution: stop charging for cash back
Poor meat market at Reems and Bell in Surprise, AZ Fry’s store at 9:30am
User's recommendation: Not the meat market
Total disappointment
Preferred solution: be supportive of all race and nationalities
User's recommendation: demand that you carry products for all ethnic backgrounds
Poor coustmer service
Preferred solution: Problems will not be solved
User's recommendation: Find a different store
Rewards
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Glendale, ArizonaDesignated Handicapped parking space used for Girl Scout Cookie sales at 51st and Olive in Glendale/Phoenix az
On Friday eve on Feb. 4th, around 6:10 I attempted to find a handicapped parking spot as I am in a w/c 24/7...It was all but impossible..
at 6 pm they close the doors to one entrance/exit, leaving only 4 handicapped spots at the other entrance...as is usual, one car was there with no handicapped designation, just waiting...one of the other spots was occupied by a huge white jeep, again no handicapped designation.
Since I had waited over 20 minutes to find a spot, I was quite angry and approached these people and asked why they could park there to unload Girl Scout cookies and sit there monitoring the sales...The man said it was "none of my business" despite being in an electric cart. I went in to talk to the manager, a woman at that time, who told me Corporate gave them permission.....I doubt that....this was shameful and needs to be corrected immediately...basically this "manager" was telling me that girl scout cookies are much more important than the disabled when it comes down to handicapped parking spaces...UNBELIEVABLE!
Preferred solution: the so called "manager" needs to be demoted and force to use a w/c for the next 2 weeks moted and forced to use a w/c for the next 2 weeks.use a w/c
Unsatisfied
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